AHA Program
Managing Diversity in Hospitality
The workforce is no longer just local, and executives and managers often move from position to position, not only in their own country but between different countries. This online business course will cover how you deal with diversity in the workplace in a shifting business landscape will determine your success in the future.
Managing Diversity in a Multicultural Workplace combines an understanding of culture with the development of key management skills so that a manager or prospective manager develops a range of core skills and values that can be applied in many different situations.
Why is managing diversity so important today? The challenges that you face today are very different to the challenges of the past. The world is becoming smaller through travel and mass communications. Cultural, economic, educational and gender borders are dissolving and more companies find themselves engaged in business with other countries or influenced by events from another part of the world.
- Effective Supervisory Skills
- Maintaining a Positive Environment
- Hard Skills to Improve Systems
- Soft Skills to Improve People
- Maintaining and Leading a Winning Team
- Fundamentals of Employee Management
- Identifying and Approaching Common Issues
